Customer Service Officer OND / NCE Job
2024-02-06 09:19 Customer service / Communication Ikeja 183 viewsJob Details
Job Title: Customer Service Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
Provide exceptional customer service to clients and an efficient administrative support.
Provide excellent customer experiences that will facilitate organic growth
Take ownership of customers issues and queries and follow through to resolution.
Provide accurate information about product and services
Maintain detailed and accurate customer interaction records
Stay informed about product features, specifications and promotions.
Develop Service procedures, policies and standards.
Requirements and Skills
OND or its equivalent
Proven experience as a Customer Service Officer
Excellent verbal and written communication skills
Strong problem solving skills with rapt attention to details
Proficiency in English and use customer service softwares
Positive attitude, empathy and a customer-centric approach.
Benefits
Remuneration: N50,000 monthly.
Bonus.
Application Closing Date
8th February, 2024.
How to Apply
Interested and qualified candidates should send their updated CV to: oyinkan.hrleverage@gmail.com using the Job Title as the subject of the mail.